1Who we are

Ceylon Essences is a Sweden-based sole proprietorship connecting European businesses with selected products from Sri Lankan suppliers and manufacturers.

2Information we collect

If you contact us through our inquiry form, we may collect information such as your:

• Name
• Company name
• Email address
• Telephone number, if provided
• Message or other information you include in your inquiry

We only use information that is relevant to your inquiry or business communication.

3How we use your information

We use your information to:

• Respond to your inquiry
• Provide product information and specifications
• Discuss prices, quantities and business requirements
• Communicate with you about potential or existing business cooperation

We do not sell your personal information.

4How we protect your information

We take reasonable steps to protect personal information from unauthorised access, loss or misuse.

5How long we keep your information

We keep your information only as long as reasonably necessary for the purpose for which it was provided, or as required by law.

6Sharing information

We do not normally share your personal information with other businesses.

Where necessary to operate our website or communication services, information may be handled by technical service providers such as website hosting or email providers.

7Your rights

Under the GDPR, you may have the right to ask us to:

• Provide access to your personal information
• Correct inaccurate information
• Delete your information where applicable
• Restrict or object to certain processing

You can contact us at info@ceylonessences.se if you have a question about your personal information.

You also have the right to contact the Swedish Authority for Privacy Protection (IMY) if you believe your personal data has been handled incorrectly.

8Cookies and tracking

Our website currently does not use Google Analytics, Google Maps, Meta / Facebook Pixel or similar tracking services.

If this changes in the future, we will update this Privacy Policy where necessary.

9Changes to this policy

We may update this Privacy Policy when necessary. The latest version will always be available on this website.